Telephone 07707 490 811
Email info@valley-campers.co.uk
Terms & Conditions
The below T&C's outline your agreement with us.
Prior to your rental
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Before you arrive with us to collect the Camper, we will require the following:
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A photo card drivers licence to be provided five working days prior to your rental
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(All details must be up to date and correct)
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DVLA driver license check code (Available from the DVLA website)
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Two proofs of address from separate sources (See below examples)
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Outstanding balance must be cleared five working days prior to rental (We only accept payment via BACS)
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Your signed rental agreement
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Drivers must be over 25 years old and under 75 years of age. Must have been driving for at least 2 years.
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Drivers are personally liable for all legal penalties incurred during the hire period. This includes , speeding fines , parking fines, congestion charges.
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Security bond - £750, this is to be paid prior to rental (Payment via BACS). This will then be refunded when the Campervan has been returned and all conditions met.
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Video / pre inspection of vehicle at start of rental, to be acknowledged by the person hiring the campervan
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A maximum of 6 points on any license will be considered, however this will be subject to £1000 security bond.
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No more than one fault or outstanding incident/claim in the last 3 years
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Breakdown cover is provided
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25% non refundable deposit of the agreed rental period price is to be paid upon booking to secure dates
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A total of two proofs of address will be required from the following
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Electricity, Water, Gas bill / statement
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Broadband statement
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Council Tax
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TV License
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Bank statement
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Credit card bill / statement
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Mortgage statement
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HMRC self - assessment / tax credit
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Loan statement
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Car finance statement
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At the start of your rental a full walk around will be conducted and videoed , a copy will then be provided to the customer (Outside the vehicle and inside)
The Camper Van is subject to full inspection upon return
The Camper Van is to be returned clean and in the same condition as when hired
(Cleaning charges may apply)
Smoking is not permitted in the Camper Van
All driving offences and fines will be the liability of the driver of the vehicle
If the Campervan is not returned with a full tank of diesel, then there will be a £35 charge per quarter of a tank.
As a guide each hire carries a mileage allowance of 1000 miles per week, an over mileage charge of £50 per 100 miles will apply if an excess mileage occurs.
(Longer trips over 2000 miles we can tailor a mileage allowance)
Drivers will be liable for any damage or excess wear and tear to the camper van, this includes any damage to the windscreen or wheels and suspension
Each Camper Van is fitted with a tracker
Insurance provided by us only covers the vehicle and does not cover personal possessions (We recommend you take out insurance to cover any personal items while renting the campervan)
The security bond will only be used to pay for any loss or damage to equipment, fixtures and fittings provided, windows, tyres or damage caused to the camper van.
Off road driving and driving on beaches is not permitted
The use of non serviced roads with potholes and potential to damage the camper van is not permitted
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Cancellation Charges
In the event you need to cancel please let us know as soon as possible.
A late cancellation fee will apply to all booking cancelled within 10 weeks.
All bookings cancelled within 10 days of hire are liable to a complete loss of the full rental price.
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In the event of an accident please make a record of as much information as possible. Please evidence details of the incident. Contact us as soon as possible so we can support you.
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